This web replicator is brought to you by
GILBERT OOI SIN CHEAK
User ID: TPA000007
Contact No.: 01118700007
Email: oscgilbert@yahoo.com
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GILBERT OOI SIN CHEAK
User ID: TPA000007
Contact No.: 01118700007
Email: oscgilbert@yahoo.com
Share this QRCode with your friends on mobile phone
Click "Like" to tell your friends about this GREAT opportunity on Facebook!Website News
05
Sept
This website has a new face lift!Sept
Browse through this website and see the face lift. My present to you lovely Tone Plus users.
Frequently Asked Questions
The compilation of frequently asked questions. The questions are seperated into two (2) sections: -Tone Plus FAQs
Corporate Profile
Who is Tone Plus Sdn Bhd?
- Tone Plus Sdn Bhd is a newly formed company which have exclusive partnership with TuneTalk.
- Tone Plus acts similarly to marketing arm to TuneTalk.
What service Tone Plus carries?
- Tone Plus carries mobile prepaid service which is powered by TuneTalk.
How long has Tone Plus been operating?
- Tone Plus officially assumed operations since 17th July 2012.
Where is Tone Plus situated?
-
Tone Plus office is based in
B-2-8 & B-3-8, Jalan 3/149/E,
Taman Sri Indah,
Bangunan Endah Promenade,
Bandar Baru Sri Petaling,
57000 Sri Petaling,
Kuala Lumpur
Does Tone Plus conduct presentation sessions?
- Yes. Tone Plus conducts presentation sessions from Monday - Friday at 8.30p.m unless announced otherwise at the office. Address mentioned above. You are invited to join in the session!
-
Tone Plus's authorized Klang branch is also conducting presentation sessions on Tuesdays unless announced otherwise at 8.30p.m in Klang. Address as below:
6-01-1, Lorong Batu Nilam 4A,
Bandar Bukit Tinggi,
41200 Klang,
Selangor
Where can you buy Tone Plus sim pack / business pack?
-
You can purchase from:
- This webmaster @ 011-18700007.
- Tone Plus office.
- Tone Plus authorized Branches.
- Tone Plus authorized Service Centers.
How much is a Tone Plus sim starter pack?
- The starter pack is RM80 with preloaded airtime of RM30.
What is the maintenance fee to be eligible to your commision?
- You only need to topup a minimum total of RM30 or more per calander month (1st - 30th/31st).
How do you EARN money?
- Get four (4) of your friends to sign up and guide them to do the same.
- You get commission from the topup which you friends have signed up.
What is the percentage of commission you get?
- Thirteen percent (13%) from every single topup from the group which is under you.
When will the commission be paid out?
- The commission payout will banked into your bank account on the 25th of every month.
- Each commission payout will less RM3 for the bank transaction.
- Commission payout will be made if and only if you have achieved four (4) users.
- You have made a personal topup of RM30 and above per the previous calendar month.
- You have a total accumulated commission of RM30 and above.
- Make sure that your bank information has been updated properly in Tone Plus' system.
Will your commission will brought forward if your accumulated commission is less than RM30?
- Yes, if and only you have made a personal topup total of RM30 and above the previous month.
Why you lose your commission?
- You did not fulfilled the minimum personal topup of RM30 and above.
- You did not have four (4) users signed up.
Must you make a personal topup of RM30 in one transaction?
- No need. As long as the total topup is RM30 and above per calendar month.
- It is recommended that you make a personal topup of RM30 in the first (1st) week of the month in case you forget.
Do you get commission even when your downline does not grow?
- Yes. You get commission when they topup.
Why do you lose your group?
- You have not fulfilled four (4) users within a period of 30 days from the day you have signed up.
Are you still able to continue the plan if you have lose your group?
- Yes you can. As long as your line is not expired and cycle of 30 days will restart again.
Will your lost group be reinstated?
- No. It has been passed up to your sponsor. You need to start with a fresh four (4) users.
What is Tone Plus' official website?
What is your username and your default password?
- Your username is your NRIC / passport.
- Your default password is 1234.
How do you register your four (4) users into Tone Plus system?
- Please see Tone Plus registration guide here.
What is the combination of two (2) users passed up?
- There is no fixed combinations. It is random.
When does the two (2) users passed up happens?
- It happens when you have completed signing up four (4) users.
What is your Tone Plus member ID?
- Your Tone Plus member ID starts with TPA######.
- Your get the member ID when your sponsor register you into Tone Plus system after activation of your Tone Plus sim card.
What is clasified as expired users?
- Expired users means they their Tone Plus sim card has already expired.
What is powerline?
- Powerline means your infinite line that users keep passed up to you. Monitor it closely.
TuneTalk FAQs
Corporate Profile
Who is behind TuneTalk?
The free PA Insurance is underwritten by which company?
- It is underwritten by Oriental Capital Assurance.
When does your Personal Accident (PA) Insurance been activated?
- Your policy will start active 60 days cooling off period after the first day of your Tone Plus sim card activation.
- You need to topup RM30 to keep your insurance policy active.
How do you know you are eligible for the PA insurance coverage?
- You can check whether you are eligible for the PA insurance coverage here.
What does the PA insurance policies cover?
- You can check the policies of the PA insurance coverage here.
How does your TuneTalk points work?
- You accumulate TuneTalk points everytime you topup.
- Check how many points when you accumulate when you topup.
How can you redeem with your TuneTalk points?
- You can redeem the points with AirAsia flight ticket. For more information, click here.
What is TuneTalk SelfCare?
- TuneTalk SelfCare is a portal for you to check related items:
- Voice / SMS and data transactions (online bill)
- Add / remove TuneBuddies list
- Change you number if you do not like it
How do you get your TuneTalk SelfCare account?
- You can activate or reset TuneTalk SelfCare account by following these steps.
- Insert your SIM card to your mobile phone.
- Go to Tune Talk SelfCare website: TuneTalk SelfCare.
- Sign up for a new subscriber and click at the forgot password as a first time log in.
- Enter your NRIC / Passport # and TuneTalk mobile number.
- Click reset password or Log In.
- Members who already sign up can use existing self care users and proceed.
- Once successfully log in you will be able to change the password.
- Any problems or enquiries should email or talk to Customer Service at 03-79490000.
How do you topup?
- Walk into a topup location, ask for TuneTalk topup and the amount.
- To topup, dial *122*<16 digit pin># and press "SEND".
How do you check your credit balance?
- Just dial *133# and press "SEND".
Who do you contact if you have technical issues with you service?
- You can contact TuneTalk Customer Service by dialing 13100 or 03-79490000. You will get immediate assistance from 9.00a.m to 9.00p.m.
Provide these information:- Sim Card number (stated behind your sim card)
- NRIC / Passport #
- Name
- Mobile No.
You would like to lodge a dispute about the service, how do you go about it?
- If you have a dispute, you can send email to customer.care@tunetalk.com.
Can you retain your existing number from other network?
- Yes. It is called Mobile Number Portability (MNP), also know as Port-In.
- There are several conditions you need to meet before you do MNP:
- Name and NRIC / passport must be the same for both service providers.
- Existing line must be active.
- Credit balance should have RM1.
- You can do it yourself. Read manual guide.
Why does your MNP got rejected?
-
3 possibilities for port-in rejected
- Not under prepaid account.
- Information (Name) registered for two service providers not match.
- NRIC / Passport registered in TuneTalk and port-in not match.
- Steps are below:
- Go to current service providers (i.e. Maxis, Digi, Celcom).
- Ask to check and confirm the IC number and name registered.
- Feedback to Tone Plus to re-process back after your detail are corrected.
What do you do if you cannot receive calls or make calls?
- You can do attempt these steps first:
- Go to phone setting.
- Select network setting.
- Choose network selection "MANUAL".
- Search network and choose other than your current service provider (i.e. Maxis, Digi) until your phone line show "EMERGENCY CALL.".
- Try again and choose My Celcom or Tune Talk.
- Clear all call list.
- Off mobile phone and on after 15 minutes.
- Try to make call.
- If still cannot please call TuneTalk Customer Service at 03-79490000.
What do you do if you cannot receive SMS or SMS out?
- You can do attempt these steps first:
- Go to message setting.
- Choose text message.
- Find Service centre number and key-in (+6019 3900045) / change APN.
- Clear all call list / history.
- Off mobile phone and on after 15 minutes.
- Try to get message from others network and try to send message.
- If still cannot please call TuneTalk Customer service at 03-79490000.
Can you activate my GPRS?
- Yes you can. Please follow these steps.
- Automated configuration
- Send "SET" (without quotes) to 20999. You should receive a message in less than 5 minutes. Please SAVE the message.
- Manual configuration
- Go to your mobile phone's data configuration menu and enter the following:
- APN : tune talk
- Username : No username. Leave it BLANK
- Password : No password. Leave it BLANK
- DNS : 0.0.0.0
- Gateway : 0.0.0.0
How do you activate your TuneTalk Buddies?
- Dial *111# and press "SEND".
- Answer 4.
- Answer 3.
- Follow the instructions.
- For more information about Tune Buddies, click here.